CD Information Centre and Box Office

CD Information Centre and Box Office

Information Centre and Box Office
Prešernova cesta 10
Ljubljana

The CD Box Office is located in the Maxi underpass.
 


Open every workday:
from 11:00 to 13:00 and from 15:00 to 17:00 and an hour before the event.

Tickets can be purchased via the world wide web  www.cd-cc.si


Please buy exhibition tickets from the reception desk next to CD Gallery (entrance from Prešernova Street).

Information T (01) 24 17 100
Information and ticket sale: W www.cd-cc.si and vstopnice@cd-cc.si



Online purchase

Enjoy 5% discount when buying tickets online www.cd-cc.si.

The auditorium is divided into two segments: a seating area designated for members of the same household with options of two adjacent seats (two tickets must be bought at the same time) and an area with singular seats (individual tickets).

Ticket buyers are requested to comply with these seating rules designed to protect visitors in purchasing their tickets.

In buying/selecting two adjacent seats, visitors undertake that the seats will be occupied by members of the same household. Otherwise, they use them at their own risk.



Authorised points of ticket sale: Petrol gas stations throughout Slovenia, Festival Ljubljana, Kompas tourist agencies throughout Slovenia, Mholidays tourist agencies throughout Slovenia, mojekarte.si ticketing services provider, La Multimedia (Soc. coop. ar. I, Via di Campo Marzio, 6, Trieste, Italy)

Cancelled or postponed events

 

Cancelled or postponed events - additional information

CD Information Centre and Box Office

Open every workday:
from 11:00 to 13:00 and from 15:00 to 17:00 and an hour before the event.

Tickets can be purchased via the world wide web  www.cd-cc.si


Ticket return

In compliance with the decree issued by the Ministry of Health of the Republic of Slovenia (as of 9 March) prohibiting indoor public events with an attendance over 100 due to heightened risk of Coronavirus spread, Cankarjev dom has cancelled or postponed all events (except for exhibitions) until further notice.
Cankarjev dom is making every effort to find new dates for the postponed events in agreement with the artists and performers. In view of the fact that the decree shall be in force for an indefinite length of time, the heightened risk of Coronavirus spread, and other factors involved in global epidemic situation, Cankarjev dom will be forced to cancel certain events.

Information on postponed or cancelled events will be provided promptly or after the decree prohibiting indoor public events has been revoked.

In accordance with the General Terms and Conditions of CD Ticket Sale and the Consumer Protection Act buyers of tickets for cancelled or postponed events will be issued a refund as follows: 

Tickets for postponed events at Cankarjev dom
Cankarjev dom is making every effort to find new dates for the postponed events. No ticket exchange is necessary for the new event dates. Ticket holders who do not wish to attend the postponed event will be issued a credit note in the amount of the admission price valid for 12 months from the date and time of issue or paid a refund.
Refund or credit note can be claimed no later than one workday before the date of the postponed event.
Cankarjev dom will issue a credit note or pay a refund within 14 days from the receipt of the claim. The claim must include an e-ticket, photographed or scanned ticket and required data for the deposit into the ticket holder's current account.
Information on postponed events will be provided promptly or after the decree prohibiting indoor public events has been revoked.
Information: vstopnice@cd-cc.si; P + 386 1 2417-299 every weekday between 10.00 and 15.00


Tickets for cancelled events at Cankarjev dom
Holders of tickets for cancelled events will be issued a credit note in the amount of the admission price valid for 12 months from the date and time of issue or paid a refund. Exchanges for any other event at Cankarjev dom are also possible. Information on cancelled events will be provided promptly or after the decree prohibiting indoor public events has been revoked.
Refund or credit note can be claimed up to 12 months after cancellation of event.
Cankarjev dom will issue a credit note or pay a refund within 14 days from the receipt of claim. The claim must include an e-ticket, photographed or scanned ticket and required data for the deposit into the ticket holder's current account.
Information: vstopnice@cd-cc.si; P + 386 1 2417-299 every weekday between 10.00 and 15.00


Tickets for events at Cankarjev dom bought at other points of sale
Cankarjev dom will issue refunds and credit notes also for tickets bought for Cankarjev dom events at other points of sale within 14 days from the receipt of claim. The claim must include e-ticket, photograph or scanned ticket and required data for the deposit into the ticket holder's current account.
Information: vstopnice@cd-cc.si; P + 386 1 2417-299 every weekday between 10.00 and 15.00


Tickets bought at Cankarjev dom for events at other venues
Holders of tickets bought at Cankarjev dom for events not organised by Cankarjev dom and taking place at venues other than Cankarjev dom are requested to address their refund claims to info@mojekarte.si.
P + 386 1 2572 906

 

 

 

5 % discount on online ticket purchase for selected events at www.cd-cc.si (all seat categories). You can gain entry to an auditorium with a print-at-home ticket, or a mobile ticket that can be scanned from your android device (passbook, wallet …) or Smartphone at the venue.

Online purchase, instructions
The My account / My purchases box allows users to check their purchases and print tickets. 
To enter a venue with discounted tickets (younger than 25, older than 65 and pensioners, marked with an asterisk*) you must provide a valid personal identity or pensioner card.
Purchase assistance: workdays between 1.00 and 13.00 at the CD Box Office (Maxi underpass).

Ticket exchange
In exceptional circumstances, exchanges can be made to tickets within the same price band no later than one working day prior to the performance between 11.00 and 13.00 at the CD Box Office (Maxi underpass). Exchanges are subject to a EUR 2-fee per ticket.

Ticket purchase by phone
Holders of NLB, Eurocard, Visa, American Express and Diners credit cards can also purchase tickets by dialling 01 24 17 300 one day before an event at the latest, every workday between 10.00 and 15.00.

You can collect your tickets in person by providing your credit card at the CD Box Office up to one hour before the event.

Group sale
P (01) 2417 168 E suzana.sheppard@cd-cc.si


 


 

 

 

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